Why effective facilities management matters in the modern age
A new qualification offered by MSC Education Holdings
What is facilities management and why is it important?
Facilities management is the process of managing and maintaining the physical assets and services of an organisation, such as buildings, equipment, utilities, security, cleaning, catering, and landscaping. Effective facilities management ensures that the work environment is safe, comfortable, efficient, and sustainable for the employees and customers of the organisation.
Organisational performance, productivity and profitability are affected by facilities management. Facilities management is important because it affects the performance, productivity, and profitability of the organisation. A well-managed facility can reduce costs, improve quality, enhance customer satisfaction, and increase employee engagement. A poorly-managed facility can lead to wasted resources, operational disruptions, safety hazards, and reputational damage.
What are the challenges and opportunities of facilities management in the modern age?
In South Africa, facilities management faces many challenges and opportunities. Some challenges include:
– The increasing complexity and diversity of facilities and their users, requiring more specialised skills and knowledge.
– The rising expectations and demands of customers and employees, who want more convenience, comfort, and customisation.
– The growing environmental and social awareness and responsibility, which require more sustainable and ethical practices.
– The rapid technological changes and innovations, which create new possibilities and risks.
Some of the opportunities include:
– The potential to create competitive advantages and differentiation through excellent facilities management.
– The opportunity to enhance the brand image and reputation of the organisation through its facilities.
– The possibility to generate new revenue streams and value-added services through facilities management.
– The ability to leverage data and analytics to optimise facilities management and decision-making.
How can you become a qualified and competent facilities manager in the modern age?
To be a qualified and competent facilities manager, you need to have a combination of technical, managerial, and interpersonal skills. You also need to have a comprehensive and up-to-date knowledge of the best practices and standards of facilities management.
One of the best ways to acquire these skills and knowledge is to enrol in a formal qualification programme that covers the core competencies and principles of facilities management. A qualification program can also provide you with a recognised credential that demonstrates your professionalism and credibility to employers and clients.
What is the new qualification offered by MSC Education Holdings and how can you enrol?
MSC Education Holdings is a leading provider of education and training solutions in South Africa. MSC offers a range of qualifications and short courses in various fields, including business, engineering and information technology.
One of the new qualifications that MSC will be launching in 2024 is the Occupational Certificate: Facilities Manager (NQF Level 6). This qualification is designed to equip you with the essential skills and knowledge to manage and maintain facilities. The qualification covers topics such as:
– Facilities management strategy and planning
– Facilities management operations and maintenance
– Facilities management project management
– Facilities management risk management and compliance
– Facilities management quality management and improvement
– Facilities management stakeholder management and communication
The qualification is delivered through a blended learning approach, which combines online learning, face-to-face workshops, and workplace-based learning. The qualification is accredited by the Quality Council for Trades and Occupations (QCTO) and the South African Facilities Management Association (SAFMA).
If you are interested in enrolling in this qualification, you can visit the MSC website at www.msceducation.co.za and fill out the online application form. The enrolment is open until the end of 2024, and the classes will kick off in January 2025. Don’t miss this opportunity to advance your career and skills in facilities management.
For more information visit: facilitiesmanagement@msceducation.co.za
